Call 0330 223 0099

The Ferns
Sexual Assault Referral Centre

We offer free, confidential healthcare and compassionate support, in Suffolk, to people of all ages, who have experienced sexual assault, including rape.

Our SARC services operate between 9 am – 9 pm (Monday – Sunday). You can contact us on 0330 223 0099. For ISVAs, please call: 07866 142139 (during office hours)

During this time, you can call to speak with a nurse for support and to discuss your options for making an appointment and/or referrals. However, outside of these hours, you can still contact us for advice and guidance.

How we can help

Our services include:

  • Immediate over-the-phone support and referrals to specialist services

  • In-person crisis support and healthcare including access to medicine

  • Forensic medical examinations

  • Holistic examinations and care for non-recent cases

  • Collection and storage of forensic samples

  • Comprehensive Risk Assessments

  • Access to specialist counselling and Independent Sexual Violence Advisors (ISVA) support. For ISVAs, please call: 07866 142139 (during office hours) or visit website

  • Service referrals and follow-up calls after an appointment.

    You will be offered these services based on your individual needs and you can choose to use as much or as little of our service as you wish.

    Visitors need an appointment before attending the SARC in person. Please call us on 0330 223 0099 to make an appointment.

Visiting the SARC

Please call us if you have any questions about how we can help you, or someone you know, visit the SARC. 

If you are aged 13 or older and you wish to self-refer to the SARC without Police involvement, please visit our No Police Involved page.

If you are from the Police or are a professional looking to make a referral, please visit our Professionals page.

For parents/carers of children aged 12 and under, please call the Police on 101 or your local safeguarding team.

Get in contact
with us

Make a SARC

To make an appointment,  please call us Monday to Sunday (9 am – 9 pm) on 0330 223 0099.


All referrals from Police and professionals should be made by telephone:

0330 223 0099


Visit our Resources page to find our leaflet and information on other helpful services.


We are not an emergency service.
If you are in danger or need immediate medical attention, please call 999.
For patients in a mental health crisis or who are suicidal, please call 999 immediately if in an emergency.
For urgent medical or mental health advice, please call 111.
For further information about medical support, please click the button below to visit NHS 111 online: 

For further information about mental health support, please click the button below to visit NHS Mental Health Services: